Last Updated: December 16, 2025

1. Introduction

Atrix10 (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This policy outlines how we collect, use, and protect your personal information in compliance with Canadian privacy laws and CASL.

2. Information We Collect

We collect information to provide better IT solutions and improve our website experience.

• Information You Provide: We collect personal data you voluntarily provide via contact forms, service requests, or newsletter sign-ups. This includes:
  • Name
  • Email address
  • Phone number (used for support calls and, with your explicit consent, SMS/text messages)
  • Company Name
• Automated Information: When you visit our site, we automatically collect non-identifiable data such as your IP address, browser type, device type, and browsing behavior to analyze traffic.

3. How We Use Your Information

We use your data strictly for business purposes, including:

• Responding to inquiries and providing requested IT services.
• Improving website functionality and user experience.
• SMS Messaging: If you have opted in, we use your phone number to send notifications, appointment reminders, or support updates via SMS.
• Sending administrative updates or marketing communications (only if you have opted in).

4. Data Sharing and Protection

We implement industry-standard security measures to protect your data.

• Strict SMS Privacy Policy: SMS opt-in consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.
• Service Providers: We may share non-SMS data with trusted third-party vendors who assist us in operating our website or conducting business, provided they agree to keep this information confidential.
• Legal Compliance: We may disclose information if required by law or to protect our rights and safety.

5. Cookies

We use cookies to personalize content and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

7. Contact Us

If you have questions regarding this policy or your personal data, please contact us at:

Atrix10 Inc.
Email: info@atrix10.ca
Phone: (519) 265-9766

Terms of Service Policy